Training & Readiness

Step 1: Open the volunteer login page.
Step 2: Enter your registered email or username.
Step 3: Enter your password.
Step 4: Click the Login button.
Step 5: If login fails, use Forgot Password or contact admin.

1. Log in to the system using your credentials and 2FA.
2. Navigate to Start Shift from the dashboard.
3. Select your assigned location.
4. Click Start Shift to begin.
5. View and complete assigned tasks.

1. Go to the Inventory Management System (IMS).
2. Click Add New Item.
3. Enter product details such as name, category, quantity, and price.
4. Upload additional information if required.
5. Save the entry.

1. Open IMS.
2. Use the search bar to find products.
3. Apply filters if needed.
4. View and select product details.

1. Go to Settings.
2. Open My Profile.
3. Edit personal details.
4. Save changes.

1. Navigate to Dashboard or Profile.
2. Click My Shifts or History.
3. Review past and upcoming shifts.

1. Go to Settings.
2. Open Notifications.
3. Enable or disable alerts.
4. Save changes.

Go to Orders -> Place Order from the top menu.
Use filters (Closet, Category, Size, Gender) or search to find items.
Check available quantity before selecting.
Tick Select and choose Order Quantity.
Review selected items, then click Submit.

Go to Orders -> Process Order.
Select your current warehouse (for example KCHQ).
Review Pending Orders, My Orders, and Others' Orders tabs.
Claim/process relevant pending orders.
Confirm completion and check status updates.

Go to Orders -> Pick Up (Driver Dashboard).
Review submission ID, pickup location, destination, and item list.
Confirm items are packed and ready.
Click Mark as In Transit.
Use Refresh Orders to check updates.

Go to Orders -> Receive Order.
Select your receiving storage hub.
Find transfers marked Delivered by driver.
Match delivered items against the order.
Mark as received to update inventory.

(a) Entering new data — add new stock
1. Click Enter Data (or use the Enter Data tab on other IMS pages).
2. Complete the form: product name, size, category, gender, storage hub, shelf/location, and quantity.
3. Add $ value per item if you know it (you can change it later from Inspect).
4. Submit to create the new inventory row in the system.
5. Tip: use Add New Item for each distinct product/size/location combination you need.

(b) Inspecting data — search & manage products
1. Open Inspect Data to search and filter existing rows.
2. Use filters and search to find items; open a row to edit details or quantities where your role allows.
3. Update unit value or use bulk actions where available; export to PDF/Excel if needed.

(c) Walk-ins / haircuts
Use Walk-Ins / Haircuts to record client visits and allocations quickly. Expand training on that page for field-by-field tips.

Walk-ins / haircuts — quick flow
1. Enter client (and optional carer) details accurately.
2. Select products/services and quantities taken; use filters if the list is long.
3. Double-check storage hub and category (e.g. Haircut) where applicable.
4. Submit the form and confirm any success message; use View Walk-Ins / Haircuts Data to verify the entry.

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Go to Appointments from the top menu.
Review date, time, client, and purpose details.
Prepare required items before the appointment.
Coordinate any changes with team lead.
Complete appointment updates after session.